ABOUT US

OTS was founded in 2004 by Scott Smeltzer when he realized that there was a need to provide higher quality technology consulting services and management to small and medium-sized businesses in San Diego.

OTS’ focus is to deliver a solution that is driven by your business. We collaborate with you to translate your business strategy into the right IT plan. This process allows our computer technical support team to meet your IT needs with a perfect match from network security and IT consulting.

Our team of IT professionals have all passed thorough background checks and bring deep expertise and experience to each client engagement. Our Customers are small businesses to mid-size enterprises across many industries, including financial services, franchises, legal and healthcare.

OTS Incorporated in 2009 and has grown exponentially based 100% on client referrals.

OUR CORE VALUES

Since its inception, OTS has been governed by its core values. They shape the culture and define the character of our company. They guide how we behave and make decisions.

Through the years these simple, yet powerful values have continually guided our decision making as well as our interactions with our clients and each other.”

—Scott Smeltzer, CEO, On-site Tech Support

Stewardship


Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the On-site Tech Support brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people, and helping improve communities and the environment.

Best People


Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

Client Value Creation

Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

Integrity


Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.