Microsoft apparently reconsidered its upgrade policy, after announcing in January that upgrade editions would not be offered for Office 2010. The Technology Guarantee Program has some restrictions, however, so here’s the breakdown of everything you need to know to get your free upgrade.
Who is eligible for the Tech Guarantee?
To be eligible you have to purchase the complete Microsoft Office 2007 or single programs from the productivity suite between now and September 30, 2010. Purchases must be for a new copy of Office 2007 bought from Microsoft or an authorized reseller, and can be standalone purchases or bundled with the purchase of a new PC.
What are the deadlines?
You have to purchase and activate your copy of Office 2007 by September 30, 2010 to be eligible for the upgrade. You also have to request your Office 2010 Tech Guarantee upgrade by October 31, 2010.
What are the Office 2010 Tech Guarantee limitations?
This is a straight up trade. You only get one Office 2010 suite for every corresponding Office 2007 product. However, some versions of Office 2010 have added new programs, such as OneNote, that weren’t a part of the corresponding 2007 suite. you can see complete details below.
Also, you can only get 25 Tech Guarantee upgrades per person. Microsoft has this restriction to encourage users with larger needs to sign up for volume licensing deals.
There are no refunds for Office 2010 software ordered through the Tech Guarantee program.
What do I need?
When it comes time to redeem your Office 2010 upgrade you will need to know the date of purchase for your copy of Office 2007, your Office 2007 25-character Product ID and a Windows Live account (if you don’t have a Windows Live ID you will be prompted to create one). Microsoft also advises you to hold onto your receipt as proof of purchase for Office 2007, since Microsoft may ask for information from your sales bill.
How do I get my Office 2010 Upgrade?
You can download Office 2010 as soon as it’s commercially available in June. Make sure you’ve activated your copy of Office 2007, and then visit Microsoft’s Office 2010 Technology Guarantee Website to download the upgrade. You can also request a DVD for a fee if you prefer not to install your upgrade through the Internet. Microsoft hasn’t said how much it will cost to get the upgrade DVD.
