Today I had a new issue with an IBM Lenovo laptop that I had not seen before. I got a monitoring alert that there was only 1% free space on the c: drive. When I opened My Computer it showed the C: drive as 48GB total space. I had just installed a new 250GB hard drive less than a year ago so I knew this wasn’t right. I downloaded Treesize from JAM Software to see where the space had gone. It too showed the total size of the hard drive as 48GB, but down at the bottom it showed a folder called RRbackup on the root that was locked!

I assumed this was where my “lost” space had gone so I ran c:RRbackup and it said it wasn’t available. Not to worry, that’s why we have Knoppix and Hirens.

Once booted off the CD I was able to navigate to c:RRbackup and delete it. I booted back into Windows and Viola! c: was showing the correct size and free space.

The problem is a program called “Rescue and Recovery” on IBM Lenovo laptops. You can also start the program from the start menu and delete old restore points but sometimes that doesn’t work. I have also heard that booting into safe mode (F8) will also allow you to find and delete the folder and data but I have not tested this.

If you need more help, please contact me via the contact info on this website.